Shipping policy
Shipping / delivery time: 5 to 7 Working days (on average 3)
Subject to stock availability with suppliers and receipt of payment, requests will be processed within 2 working days and then handed over to a courier company for delivery. Delivery is free for orders in excess of R750 and a courier fee applies to orders below R750. Please also note that no PO Box addresses will be accepted as a delivery address. Please ensure that someone will be present to accept the delivery of your order at the residential or business address provided. The Provider will supply all goods to the delivery company in good order and will ensure that goods arrive at the User’s chosen delivery address in the same good order.
All shipment delays will be communicated to the customer via email/WhatsApp/telephone. You accept that in order for us to prove delivery of an order, we do not have to prove that you personally received the goods, but rather that any person at the delivery address signed for the delivery. No shipments or deliveries will be done over weekends or holidays unless on special request at an extra cost. Should the company experience a high volume of orders, you may experience a delay in shipment of your order.